Shipping policy
Shipping Information
At Home Gym Hero, we're committed to getting your fitness equipment to you quickly and safely.
Processing Time
Orders are typically processed within 1-2 business days. You'll receive a confirmation email once your order has shipped with tracking information.
Shipping Methods & Rates
We offer several shipping options at checkout:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Shipping costs are calculated based on your location and the weight of your order. Free standard shipping is available on orders over a certain amount.
Delivery
Most items are delivered via standard carriers. Larger equipment may require freight shipping and special delivery arrangements. We'll contact you to schedule delivery for oversized items.
Tracking Your Order
Once your order ships, you'll receive a tracking number via email so you can monitor your delivery status.
International Shipping
We currently ship within the United States. International shipping options may be available - please contact us for more information.
Questions?
If you have any questions about shipping, please contact our customer service team. support@homegymhero.store